Terms of service

Last Updated: August 24, 2026

Welcome to Bofan.

These Terms of Service (“Terms”) apply to your access to and use of the Bofan website, browsing of website content, purchase of products, and use of our related services.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, please do not use this website or purchase our products.

1. Company Information

This website is operated by:

Brand: Bofan

Company: Jiaxing Bofan Textile Co., Ltd.

Business Address:
6th Floor, Building 2, No. 20 Yuanqu Road, Industrial Park, Xucun Town, Haining, Jiaxing, Zhejiang, China

Email: service@bofantextile.shop

Phone: +1 256-251-7711

U.S. Customer Service & Return Address:
8171 US Highway 431
Suite E
Albertville, AL 35950
United States

2. Use of the Website

You may use this website only in compliance with these Terms and applicable laws.

You may not:

Use the website in violation of applicable laws or regulations;
Attempt to gain unauthorized access to the website, servers, or related systems;
Interfere with the normal operation of the website;
Upload or distribute malware, viruses, or other harmful code;
Use unauthorized automated systems to scrape or collect website content;
Impersonate another person, company, or organization;
Engage in fraud, deception, or other unlawful activities.

We may restrict or terminate access to the website if we reasonably believe that you have violated these Terms or applicable law.

3. Product Information

We make reasonable efforts to ensure that product names, images, descriptions, sizes, colors, materials, and other product information displayed on our website are accurate.

However, colors may appear slightly different depending on your device, monitor, or display settings.

Product images may also vary slightly due to lighting, photography angles, or display conditions.

If we discover an obvious error in product information, we may correct the information to the extent permitted by applicable law.

4. Product Prices

Product prices are displayed on the website and confirmed at checkout.

Prices may change from time to time.

Before submitting an order, you can review the products, prices, shipping charges, and other applicable fees associated with your order.

If an obvious pricing error appears on the website or product page, we may cancel the affected order to the extent permitted by applicable law and notify you.

If an order has already been paid for and is cancelled due to a pricing error, the applicable amount paid will be refunded to the original payment method.

5. Orders

When you submit an order, you are making a request to purchase the selected products.

We will generally send an order confirmation after submission.

An order confirmation does not necessarily mean that we have accepted or completed the order.

We may be unable to accept or may cancel an order in situations including:

The product is unavailable;
There is an obvious product or pricing error;
Payment cannot be successfully processed;
Order information cannot be verified;
We reasonably suspect fraud or unauthorized activity;
The transaction violates applicable law or these Terms;
Other legitimate business reasons.

If we cancel an order that has already been paid for, we will refund the applicable amount to the original payment method in accordance with applicable requirements.

6. Payments

Online payments are processed through third-party payment service providers.

You must provide accurate, complete, and valid payment and billing information.

If a payment fails, is declined, or presents a risk of unauthorized activity, we may suspend or cancel the applicable order.

We do not actively store your complete credit card or bank card number.

Payment processing is handled by the applicable third-party payment provider under its own terms and privacy policy.

7. Shipping

We currently provide shipping to addresses within the United States.

Orders are generally processed within 1–3 business days after payment confirmation.

Under normal circumstances, estimated delivery time is approximately 5–10 business days. Actual delivery times may be affected by carriers, weather, holidays, address issues, or other circumstances beyond our reasonable control.

Shipping times are estimates and are not guaranteed delivery dates.

Customers are responsible for providing accurate and complete shipping addresses and contact information.

If an order cannot be delivered or must be reshipped because of an incorrect address provided by the customer, the customer may be responsible for applicable additional costs.

Please refer to our Shipping Policy for complete shipping information.

8. Returns and Refunds

Eligible orders are subject to our Return & Refund Policy.

Generally, customers may request a return within 30 days after delivery.

All returns must comply with our Return & Refund Policy.

Please contact us and receive return confirmation before sending any product back.

Eligible returns should be sent according to our return instructions to:

U.S. Customer Service & Return Address

8171 US Highway 431
Suite E
Albertville, AL 35950
United States

Please refer to our Return & Refund Policy for complete information regarding eligibility, return shipping costs, and refund processing.

9. Customer Accounts

If the website allows you to create an account, you are responsible for maintaining the security of your account credentials and for activities conducted through your account.

If you believe that your account has been accessed without authorization, please contact us promptly.

We reserve the right to restrict, suspend, or terminate an account where reasonably necessary.

10. Intellectual Property

The content on this website, including but not limited to:

Website name;
Bofan brand elements;
Product images;
Product descriptions;
Website design;
Text;
Graphics;
Page layouts;
Trademarks;
Other website content;

is owned by us or the applicable rights holders, or is used with appropriate authorization.

You may not copy, modify, distribute, sell, publicly display, or commercially use such content without prior written permission from us or the applicable rights holder.

11. Third-Party Services

We may use third-party services to operate our website and fulfill orders, including:

Payment services;
Shipping and delivery services;
Website and ecommerce platform services;
Website analytics services;
Customer communication services.

Third-party services may be subject to their own terms of service and privacy policies.

We do not control the independent operation of third-party services or their individual policies, but we take reasonable measures when selecting and using relevant service providers as required by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Such third-party websites are independently operated and may have their own terms of service and privacy policies.

We are not responsible for the content, availability, or privacy practices of third-party websites.

13. Disclaimer

To the maximum extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We make reasonable efforts to keep the website operating and product information accurate, but we do not guarantee that:

The website will always be uninterrupted;
The website will always be error-free;
All content will always be complete, accurate, or current;
The website will never experience cybersecurity incidents or technical problems.

Nothing in these Terms limits any mandatory consumer rights that cannot be excluded under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for indirect, incidental, special, or consequential losses arising from:

Use of or inability to use the website;
Third-party service interruptions;
Network or technical failures;
Shipping delays;
Events beyond our reasonable control;
Other circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. Force Majeure

We are not responsible for delays or failures to perform obligations to the extent caused by events beyond our reasonable control.

Such events may include:

Natural disasters;
Severe weather;
Fire;
Flood;
War;
Government actions;
Major network failures;
Shipping or transportation disruptions;
Other events that could not reasonably be anticipated or controlled.

16. Changes to These Terms

We may update these Terms from time to time due to changes in our business, applicable laws, or website functionality.

Updated Terms will be posted on this page with a new “Last Updated” date.

Your continued use of the website after an update means that you accept the updated Terms.

17. Governing Law

These Terms are subject to applicable laws and regulations.

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect.

Nothing in these Terms affects mandatory consumer rights available under applicable law.

18. Contact Us

If you have any questions regarding these Terms, please contact us: