Contact information
Last Updated: July 2026
Thank you for visiting Bofan.
If you have any questions about our products, orders, shipping, returns, or other services, our customer support team is here to help.
Customer Support
service@bofantextile.shop
Phone
+1 256-251-7711
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (CST)
Responses to emails are typically provided within 1–2 business days.
U.S. Customer Service Address
11468 US Highway 431 South
Guntersville, AL 35976
United States
This address is used for customer support and approved return services.
Please contact us before returning any item. Return instructions will be provided after your return request has been reviewed and approved.
Company Information
Company Name
Jiaxing Bofan Textile Co., Ltd.
Company Address
6th Floor, Building 2, No. 20 Yuanqu Road, Industrial Park, Xucun Town, Haining, Jiaxing, Zhejiang, China
Order Support
If you contact us regarding an order, please include:
- Order Number
- Customer Name
- Email Address
- Description of your inquiry
This will help us respond more efficiently.
Business Information
Brand: Bofan
Service Area: United States
Shipping Area: United States Only
Contact Us
For any questions regarding products, shipping, returns, refunds, or your order status, please contact us using the information above.
We appreciate your business and will make reasonable efforts to respond as quickly as possible.